
AT-WNP300N IEEE802.11b/g/n 1T2R Wireless Fast PCI adapter Installation Guide 15
Chapter 3: Troubleshooting
I Cannot Build Wireless Connection
Please check the following:
• Is the wireless adapter inserted to PCI slot correctly?
• Are the driver and the utility installed correctly?
• Is the wireless AP providing service which covers the wireless adapter?
• Is the encrypted key entered correctly?
• Is the wireless communication specification of the AP compliable with the adapter?
The Hardware Status Is Incorrect
If encountering the following incorrect situations,
• The Device Manager shows an unknown device with [ ! ] or [ ? ] icons in Network adapters.
• The Device Manager does not show the device in Network adapters.
• The Device Manager shows more then one “Wireless 11n PCI card” items in Network adapters.
please perform the following steps:
1. Right click on the device item and select “Delete”.
2. Press “OK” when the confirmation dialog box shows up.
3. Re-install the driver and the utility according to Chapter2.
In Device Manager, the Device Shows a Cross.
A cross means the device is temporary disabled. Please perform the following steps:
1. In Device Manager, right click on the device item.
2. Select “Enable” to start up the device.
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