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Appendix C
Troubleshooting
This appendix provides information about how to solve common problems
you might encounter in the course of updating network configurations on
networks served by multiple, clustered access points. This appendix
includes the following sections:
“Wireless Distribution System (WDS) Problems and Solutions” on
page 258
“Cluster Recovery” on page 259
- User’s Guide 1
- Contents 10
- Contacting Allied Telesis 17
- Management Software Updates 18
- Wireless Access Point 19
- CD-ROM Drive 21
- Security Settings 21
- Wi-Fi Client Adapter 22
- Wireless Client Software 22
- Client Security Settings 22
- Management Software 23
- Recovering an IP 24
- Software 25
- Installing 30
- KickStart on the 30
- Administrator’s 30
- Navigating the Web Pages 36
- Next Steps 41
- Figure 16. Default Web Page 42
- Chapter 3 43
- Understanding Clustering 44
- Adding an Access 50
- Point to a Cluster 50
- Navigating to an 52
- Access Point by 52
- Using its IP 52
- Address in a URL 52
- FE:DC:BA:09:87:65 53
- Managing User Accounts 57
- Adding a User 58
- Editing a User Account 60
- Disabling a User 61
- Removing a User 61
- Backing Up the 62
- User Database 62
- Restoring a User 63
- Database from a 63
- Backup File 63
- Session Monitoring 65
- Viewing Sessions Information 66
- Viewing Specific 67
- Information 67
- Sorting Session 68
- Channel Management 69
- How it Works in 70
- Overlapping 70
- Channels 70
- Example: A 71
- Network Before 71
- Management 71
- Chapter 6: Channel Management 72
- b/g channels 1-6-11 76
- b/g channels 1-4-8-11 76
- Wireless Neighborhoods 79
- Chapter 8 87
- Setting the DNS Name 88
- Chapter 9 97
- Configuring Security 103
- How Do I Know 104
- Which Security 104
- Mode to Use? 104
- When to Use Plain Text 105
- When to Use Static WEP 105
- When to Use IEEE 802.1x 106
- Configuring Security Settings 112
- Guest Network 114
- 0-9 and a-f or A-F) 116
- Example of Using Static WEP 117
- 127.0.0.1.) 120
- WPA/WPA2 121
- Personal (PSK) 121
- Enterprise 123
- (RADIUS) 123
- Configuring SNMP 129
- Setting Up Guest Access 131
- Configuring a 133
- Configuring the 134
- Welcome Screen 134
- (Captive Portal) 134
- Chapter 12 137
- Configuring VLANs 138
- Chapter 12: VLANs 142
- Configuring Radio Settings 143
- Understanding Radio Settings 144
- Configuring the Rate Sets 150
- Load Balancing 153
- Understanding Load Balancing 154
- Configuring Load Balancing 155
- Chapter 14: Load Balancing 156
- Chapter 15 159
- Understanding QoS 160
- Configuring QoS Queues 165
- Configuring AP 166
- Parameters 166
- Enabling/ 168
- Disabling Wi-Fi 168
- Multimedia 168
- Configuring 169
- Station EDCA 169
- System (WDS) 171
- Configuring WDS Settings 176
- WLAN0 or 178
- Example of 179
- WDS Link 179
- Maintenance and Monitoring 181
- Viewing the Event Logs 184
- Log Relay Host 185
- Messages 185
- /etc/init.d/sysklogd restart 186
- Viewing System Information 195
- Setting the HTTP Timeout 202
- Rebooting the Access Point 203
- Upgrading the Firmware 205
- Verifying the 206
- Firmware 206
- SNMP Firmware Upgrade 207
- Backing Up and Restoring a 209
- Configuration 209
- IPAddressOfAccessPoint 211
- Appendix A 213
- Appendix B 215
- Authentication Server 217
- Client to Access 221
- Network (Plain 221
- Text mode) 221
- Static WEP 222
- Security on a 222
- IEEE 802.1x 225
- (RADIUS) Client 234
- Using EAP/PEAP 234
- Using EAP-TLS 239
- Certificate 239
- Server (Figure 25) 250
- IPAddressOfServer 251
- Troubleshooting 257
- Cluster Recovery 259
- IPAddres0sOfAccessPoint 260
- Appendix C: Troubleshooting 262
- Access Point Configuration 263
- Connection to the 267
- Access Point 267
- SSH Connection 268
- Commands and 270
- Getting Help on 273
- Commands at the 273
- Completion Help” on page 347 275
- Understanding 276
- Interfaces as 276
- Presented in the 276
- SomeNumber 277
- Basic Settings 280
- NewLocation 281
- NewPassword 281
- Access Point and 283
- Cluster Settings 283
- Get All User Accounts 285
- Add Users 286
- Remove a User Account 287
- enables remote logging 289
- disables remote logging 289
- Get Status on Events 293
- IP_Address_Of_LogRelayHost 294
- Host_Name_Of_LogRelayHost 295
- Number_Of_LogRelayPort 295
- Get Client Associations 297
- Get Neighboring Access Points 297
- Ethernet (Wired) 299
- Interface 299
- Get the DNS Name 300
- Set the DNS Name 300
- Dynamic Mode) 301
- Setting Up the 302
- Wireless 302
- Setting Up 302
- Security 302
- Get the Current Security Mode 303
- Set Security to Plain Text 305
- Set Security to Static WEP 305
- Key settings, specifically 309
- Set Security to IEEE 802.1x 310
- Set the Cipher Suites 317
- RADIUS_IP_Address 318
- Enabling and 321
- Guest Login 321
- Welcome Page 321
- Set Guest Welcome Page Text 322
- Review Guest Login Settings 322
- Multiple BSSIDs 323
- Networks 323
- Radio Settings 324
- Get Radio Channel 325
- Get Basic Radio Settings 325
- Get All Radio Settings 325
- Get Supported Rate Set 326
- Get Basic Rate Set 327
- Configure Radio Settings 327
- WirelessInterface 329
- SomeRate 329
- WirelessInterfaceName 330
- MAC Filtering 331
- MAC_Address_Of_Client 332
- Quality of Service 334
- Queue_Name 336
- Commands 337
- AIFs_Value 338
- Distribution 342
- Configure a WDS Link 343
- NTP_Server 345
- AT-WA7400# 346
- Keyboard 347
- Shortcuts 347
- Tab Completion 348
- Example 4: Type 350
- Example 7: Type 351
- Example 8: Type 351
- Radio Bands 355
- Appendix E: Radio Bands 356
- CE Statements 357
- CE Marking Warning 358
- EN 301 489-1 V1.8.1 (2008-04) 359
- Translated Safety Statements 360
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