613-002022 Rev. AANC10S Series10 Gigabit Network Interface Cards AT-ANC10S/2 AT-ANC10S/4Installation Guide
Contents10
Chapter 9: Troubleshooting100Consulting the Troubleshooting Checklist CautionBefore you open the cabinet of your server to add or remove the adapter,
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide101LinuxTo verify that the bnx2x.o (or bnx2x.ko) driver is loaded properly, enter:ls
Chapter 9: Troubleshooting1023. If you are performing the ping command at the system where the new adapter is installed, type ipconfig /all to verify
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide103Solving Microsoft Windows Server 2008 R2 Hyper-V IssuesMicrosoft Windows Server 2
Chapter 9: Troubleshooting104Teamed Network Adapters The following Broadcom team types are supported with Hyper-V: Smart Load Balancing and Failover
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide105NoteThe path shown in OemPnpDriversPath can be appended with the path to other ap
Chapter 9: Troubleshooting106Solving Broadcom Boot Agent and Broadcom Advanced Server Program (BASP) IssuesThis section discusses issues with the Broa
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide107Problem: A Generic Trunking (GEC/FEC) 802.3ad-Draft Static type of team may lose
Chapter 9: Troubleshooting108Solving Miscellaneous IssuesThis section presents issues and provides solutions for a variety of driver software issues.P
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide109Solution: Ensure that the system has at least 2 GB of main memory when using up t
11FiguresFigure 1: AT-ANC10S/2 Adapter...
Chapter 9: Troubleshooting110
111Chapter 10User DiagnosticsThis chapter provides user diagnostic information for the MS-DOS platform. This chapter discusses the following topics:
Chapter 10: User Diagnostics112OverviewBroadcom NetXtreme II User Diagnostics is an MS-DOS based application that runs a series of diagnostic tests. T
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide113System Requirements The following system requirements are needed to run user diag
Chapter 10: User Diagnostics114Performing Diagnostics At the MS-DOS prompt, type uediag followed by the command options. The uediag command options ar
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide115uediag -fump <ump_image> Specifies the bin file to update the UMP firmware.
Chapter 10: User Diagnostics116uediag -ver Displays the version of Broadcom NetXtreme II User Diagnostics (uediag) and all installed adapters. uediag
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide117Diagnostic Test DescriptionsThe diagnostic tests are divided into four groups:
Chapter 10: User Diagnostics118Group B: Memory TestsB1 TXP ScratchpadThe Group B tests verify all of the memory blocks of the network adapters by writ
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide119C2 RBUF Allocation Verifies the RX buffer (RBUF) allocation interface by allocat
List of Figures12
Chapter 10: User Diagnostics120C8 DMA Engine Verifies the functionality of the DMA engine block by performing numerous DMA read and write operations
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide121D2 PHY Loopback Enables PHY loopback mode in the adapter and transmits 5000 Layer
Chapter 10: User Diagnostics122
123Appendix ATechnical SpecificationsThis appendix contains the following sections: “Physical Specifications” on page 123 “Environmental Specificati
Appendix A: Technical Specifications124Environmental SpecificationsTable 14 contains the environmental specifications of the adapter cards.Power Speci
125Appendix BCleaning Fiber Optic ConnectorsThe fiber optic connector consists of a fiber optic plug and its adapter. The end of the fiber optic cable
Appendix B: Cleaning Fiber Optic Connectors126Using a Cartridge-Type CleanerFiber optic cartridge cleaners are available from many vendors and are typ
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide127NoteRub the ferrule tip on the cleaning surface in one direction only.3. When you
Appendix B: Cleaning Fiber Optic Connectors128Using a SwabSpecially treated swabs, known as stick cleaners, are available for cleaning inside connecto
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide1293. If a fiber inspection scope is available, use the scope to inspect the connect
13TablesTable 1. Network Adapter Cards ...
Appendix B: Cleaning Fiber Optic Connectors130
List of Tables14
15PrefaceThis guide contains instructions on how to install and configure the Allied Telesis AT-ANC10S/2 and AT-ANC10S/4 adapters.The Preface discusse
Preface16Safety Symbols Used in this DocumentThis document uses the following conventions:NoteNotes provide additional information.CautionCautions inf
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide17Contacting Allied TelesisIf you need assistance with this product, you may contact
Preface18
19Chapter 1Introducing the AT-ANC10S/2 and AT-ANC10S/4 AdaptersThis chapter provides an introduction to the Allied Telesis AT-ANC10S/2 and AT-ANC10S/4
Copyright © 2014 Allied Telesis, Inc.All rights reserved. No part of this publication may be reproduced without prior written permission from Allied T
Chapter 1: Introducing the AT-ANC10S/2 and AT-ANC10S/4 Adapters20Functional DescriptionsThe AT-ANC10S/2 and AT-ANC10S/4 network adapters are a new cla
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide21The following sections provide functional descriptions of the adapters: “AT-ANC10
Chapter 1: Introducing the AT-ANC10S/2 and AT-ANC10S/4 Adapters22Figure 2. AT-ANC10S/2 FaceplateThe LEDs for the SFP+ slots are described in Table 2.A
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide23transceiver and type of fiber optic cabling.The adapter has an PCIe x8 motherboard
Chapter 1: Introducing the AT-ANC10S/2 and AT-ANC10S/4 Adapters24FeaturesThe following features apply to the AT-ANC10S/2 and AT-ANC10S/4 adapters: Du
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide25Supported Operating Environments The ANC10S network adapters have software support
Chapter 1: Introducing the AT-ANC10S/2 and AT-ANC10S/4 Adapters26
27Chapter 2Installing the HardwareThis chapter describes how to install the AT-ANC10S/2 and AT-ANC10S/4 in a PC and discusses the following topics:&ap
Chapter 2: Installing the Hardware28Reviewing the Contents of Your ShipmentThe AT-ANC10S/2 adapter comes with two brackets: a pre-installed low-profil
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide29Inform your network supplier of any missing or damaged items. If you need to retur
3Electrical Safety and Emissions StandardsThis product meets the following standards.Federal Communications Commission Interference StatementDeclarati
Chapter 2: Installing the Hardware30Reviewing Safety PrecautionsPlease review the following safety precautions before you begin to install a network a
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide31WarningThe adapter is being installed in a system that operates with voltages that
Chapter 2: Installing the Hardware32Pre-Installation ChecklistBefore installing the adapter card, perform the following procedure:1. Verify that your
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide33Installing the Standard Bracket on the AT-ANC10S/2 AdapterIf you are installing AT
Chapter 2: Installing the Hardware34Figure 8. Installing the Standard Bracket
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide35Installing a Network Adapter CardThe following installation instructions apply to
Chapter 2: Installing the Hardware36Figure 9. Removing the PC Cover3. Select an empty, non-shared PCIe slot and remove the faceplate.NoteIf you cannot
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide374. Remove the network adapter card from the shipping package and store the packagi
Chapter 2: Installing the Hardware38Figure 12. Securing the Adapter with a High-profile Bracket7. Replace the system’s cover and secure it with the sc
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide39Installing SFP+ Transceivers in the AT-ANC10S AdaptersHere are the guidelines to i
4RFI Emissions FCC Class B, EN55022 Class B, VCCI Class B, C-TICK, CEImmunity EN55024Electrical Safety EN60950-1 (TUV), UL 60950-1 (CULUS)Laser Safety
Chapter 2: Installing the Hardware40
41Chapter 3Installing Broadcom Boot Agent Driver SoftwareThis chapter provides information about how to install the Broadcom Boot Agent Driver Softwar
Chapter 3: Installing Broadcom Boot Agent Driver Software42OverviewThe ANC10S network adapters support Preboot Execution Environment (PXE). Multi-Boot
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide43Setting Up MBA in a Client Environment Setting up a Multiple Boot Agent (MBA) in a
Chapter 3: Installing Broadcom Boot Agent Driver Software44Setting Up MBA in a Server Environment: Red Hat Linux PXE Server The Red Hat Enterprise Lin
45Chapter 4Installing the Linux DriversThe procedures in this chapter explain how to install the Linux drivers for the adapters.This chapter discusses
Chapter 4: Installing the Linux Drivers46OverviewThis chapter discusses the Linux drivers for the ANC10S network adapters and describes how to install
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide47Installing Linux Driver Software There are two ways to install the Linux driver so
Chapter 4: Installing the Linux Drivers48rpm -ivh RPMS/i386/bnx2x-version.arch.rpmIf you are installing over an existing distribution that may already
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide49or, for Linux 2.6 kernels:rmmod bnx2x insmod bnx2x.ko4. Install the driver and man
5Translated Safety StatementsImportant: The symbol indicates that a translation of the safety statement is available in a PDF document titled “Trans
Chapter 4: Installing the Linux Drivers50Patching PCI Files (Optional) This is an optional procedure that describes how to patch PCI files for identif
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide51preserve the settings across a reboot. NoteSome combinations of property values ma
Chapter 4: Installing the Linux Drivers52Checking Driver Messages The following are the most common sample messages that may be logged in the /var/log
53Chapter 5Installing the Windows DriversThis chapter provides procedures to install and remove the driver software for all of the Windows Operating S
Chapter 5: Installing the Windows Drivers54Supported Versions of Microsoft WindowsTable 6 lists the versions of Microsoft Windows supported by the ada
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide55Installing the Windows Driver Software This chapter describes how to install all o
Chapter 5: Installing the Windows Drivers56Using the InstallerPlease read the following information before installing the driver: Microsoft Windows O
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide57Figure 13. Broadcom NetXtreme II Driver Installer - InstallShield Wizard Page2. Cl
Chapter 5: Installing the Windows Drivers58Figure 14. License Agreement Page3. After you review the license agreement, click I accept the terms in the
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide59Figure 15. Ready to Install the Program Page4. Click Install.The InstallShield Wiz
Chapter 5: Installing the Windows Drivers60Figure 16. InstallShield Wizard Completed Page5. Click Finish to close the wizard.6. The installer determin
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide61NoteAll commands are case sensitive. NoteUser must “Run as Administrator” for Vist
Chapter 5: Installing the Windows Drivers62To perform a silent uninstall from any folder, enter:msiexec /x "{F0DA8A3F-1457-419E-96F4-235DD3EF41E1
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide63Removing the Device DriversThis section discusses how to remove the device drivers
Chapter 5: Installing the Windows Drivers64
65Chapter 6Setting Advanced PropertiesFor all of the Windows operating systems, you access the Windows Advanced Properties from the Advanced Tab. Alth
Chapter 6: Setting Advanced Properties66Advanced FeaturesTable 7 lists the advanced network adapter features in Microsoft Windows that are supported b
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide67Quality of Service - - DisabledEnabled*Receive Buffers (0=Auto)0* to 3000 in incre
Chapter 6: Setting Advanced Properties68Accessing the Advanced TabTo modify the configuration properties of the Windows Operating systems, you must ac
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide69The Device Manager window is displayed. See Figure 18.Figure 18. Device Manager Wi
7ContentsPreface ...
Chapter 6: Setting Advanced Properties70Figure 19. Windows Server 2012 Desktop2. From the Start Menu, select Run.The Windows Server 2012 Run window is
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide71Modifying the Advanced PropertiesAfter you have installed the driver software, you
Chapter 6: Setting Advanced Properties72Interrupt ModerationEnables interrupt moderation, which limits the rate of interrupt to the CPU during packet
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide73IPv4 Large Send OffloadNormally, the TCP segmentation is done by the protocol stac
Chapter 6: Setting Advanced Properties74Jumbo Packet Enables the network adapter to transmit and receive oversized Ethernet frames that are greater th
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide75Locally Administered AddressThe Locally Administered Address is a user-defined MAC
Chapter 6: Setting Advanced Properties76Priority and VLAN The options are listed here:Priority & VLAN Enabled (default) - Allows for packet prior
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide77Receive Side ScalingThis parameter allows configuring network load balancing acros
Chapter 6: Setting Advanced Properties78Speed and Duplex ModeThe Speed & Duplex property sets the connection speed and mode to that of the network
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide79TCP/UDP Checksum Offload (IPv4)Normally, the checksum function is computed by the
Contents8Chapter 5: Installing the Windows Drivers ...53
Chapter 6: Setting Advanced Properties80Transmit Buffers (0=Auto)The number of transmit buffers. Transmit buffers are data segments that allow the net
81Chapter 7Installing CIM and SNMP for ManageabilityBoth Common Information Model (CIM) and Simple Network Management Protocol (SNMP) are information
Chapter 7: Installing CIM and SNMP for Manageability82Installing CIMThe Common Information Model (CIM) is an industry standard defined by the Distribu
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation Guide83SELECT * FROM __InstanceDeletionEvent where TargetInstance ISA "BRCM_NetworkAdapter"
Chapter 7: Installing CIM and SNMP for Manageability84Figure 21. BACS CIM Option Window4. Select CIM Provider.5. Select one of the following: This fe
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation Guide85Installing SNMP The BASP version of SNMP has two components that are described in the followi
Chapter 7: Installing CIM and SNMP for Manageability86The extensible-agent allows the SNMP manager software to actively monitor the configurations of
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation Guide87The BACS SNMP Option Window is displayed. See Figure 21.Figure 22. BACS SNMP Option Window5.
Chapter 7: Installing CIM and SNMP for Manageability88
89Chapter 8Installing Management ApplicationsThis chapter provides information about prerequisites for installing management applications as well as p
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide9Appendix B: Cleaning Fiber Optic Connectors ...
Chapter 8: Installing Management Applications90Installing Broadcom Advanced Control Suite 4 and Related Management ApplicationsThe Broadcom Advanced C
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide91NoteStarting BACS 4 without .NET Framework installed on your system results in an
Chapter 8: Installing Management Applications92 “Performing a Silent Install from Within a Batch File” on page 93NoteAll commands are case sensitive.
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide93NoteAfter performing a silent uninstall, it is necessary to reboot the system befo
Chapter 8: Installing Management Applications94Modifying Management ApplicationsTo modify the management applications, do the following:1. In Control
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide95Repairing Management ApplicationsTo repair or reinstall the management application
Chapter 8: Installing Management Applications96Removing Management ApplicationsTo remove all management applications, do the following:1. In Control p
97Chapter 9TroubleshootingThis chapter provides troubleshooting information. It discusses the following topics: “Checking Hardware Diagnostics” on pa
Chapter 9: Troubleshooting98Checking Hardware Diagnostics Loopback diagnostic tests are available for testing the adapter hardware. These tests provid
AT-ANC10S/2 and AT-ANC10S/4 Adapters Installation and User’s Guide99Checking Port LEDsTo check the state of the network links and activities on the po
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